Service Quality Survey

IMS has been very pleased to assist with your relocation, lately. As we are constantly striving to improve our services in order to continue to meet our clients’ expectations, we would be grateful if you would take a few moments to rate our performance based on the indicators described below. We appreciate your business and thank you for your kind co-operation.

Customer Feedback

1 Pre-Move Assistance

Have our advice and explanations been comprehensive and complete?

2 Removals Execution

Has our crew been on time? Please rate their appearance.

3 Post-Move and Overall

How did we do when notified of flaws or damages, if any?

4 Anything we haven’t asked?